IT technology and infrastructure

TELEPHONY, UNIFIED COMMUNICATIONS & COLLABORATION

 

The pace of change relating to Telephony, Unified Communications and Collaboration has never been faster. We deliver consultancy services relating to the deployment of the latest telephony, unified communications and collaboration applications such as Cisco UCM, Mitel MiVoice Business, Unify OpenScape Voice and Microsoft Skype for Business. Our projects typically involve a migration from a legacy product such as Unify ISDX, Philips Sopho, Mitel SX2000 and Mitel MD110.

Using our extensive project experience, we help our clients gain a comprehensive understanding of product architectures, features and licensing arrangements for both new and legacy products.

As an example, we assisted a multi-site acute NHS Trust to migrate from a mixed network of legacy PBX systems to a new multi-site IP telephony solution. Also, we assisted a regional University to migrate from a legacy PBX network to a Skype for Business solution to provide users with telephony, unified communications and collaboration features.

Our services relating to telephony, unified communications and collaboration applications include strategy development, business case, requirements definition, procurement and implementation.

Nowadays, the rate of change relating to telephony, unified communications and collaboration is quicker than it has ever been before.  At 4C Strategies, we are able to deliver consultancy services relating to the deployment of the latest telephony, unified communications and collaboration applications. This includes applications such as Cisco UCM, Mitel MiVoice Business, Unify OpenScape Voice and Microsoft Skype for Business. Our projects will typically involve a migration from a legacy product, that is the existing product in use within the organisation, such as Unify ISDX, Philips Sopho, Mitel SX2000 and Mitel MD110. 4C Strategies has demonstrable experience in making the seamless transition from a legacy product to a new, more efficient telephony, unified communications and collaboration application.

Using our wealth of product experience, we are able to help our clients to gain a comprehensive understanding of product architectures, features and licensing arrangements, both for new and legacy products.

As an example of our experience, 4C Strategies assisted a multi-site acute NHS Trust in the migration from a mixed network or legacy PBX systems to a new multi-site IP telephony solution. In addition to this, we assisted a regional university in their migration from a legacy PBX network to a Microsoft Skype for Business solution, to provide its users with a plethora of telephony, unified communications and collaboration features.

The services that 4C Strategies can offer to its clients, with respect to telephony, unified communications and collaboration applications, include strategy development, business case, requirements definition, procurement and implementation.

At 4C Strategies, we are a group of qualified telephony, unified communications and telephony consultants with a wealth of experience. We appreciate that every organisation is different, and because of this we specialise in the assessment of each client’s unique business requirements. As a result of this, we are able to ascertain exactly what would be required from the organisation’s telephony, unified communications and collaboration applications and ensure that we can recommend a solution that will successfully and efficiently meet the company’s needs. In addition to this, each client is assigned a project manager that will work with them onsite to oversee the project from start to finish.

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DESKTOP

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TELEPHONY, UNIFIED COMMUNICATIONS & COLLABORATION

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VIDEO

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WIDE AREA NETWORKS

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WIRED LOCAL AREA NETWORKS

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