Industry News

Communication Technology Consultants

What Must Organisations Learn From the O2 Network Outage?

No one will have missed O2’s data outage last week; even if you were lucky enough not to be affected, you’ll most likely have caught the day’s dramas on the…

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Cyber Security

The Importance of Cyber Security

  A recent estimate by McAfee valued the damages associated with cybercrime at an incredible $400 billion, up from $250 billion just two years ago, with the costs incurred by…

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Healthcare Technology

The NHS of the Future: Dynamic Communication and Collaboration

Today’s burgeoning technology industry has led the British public to expect an incredibly high level of technological advancement in every aspect of day-to-day life. In the past, the NHS has…

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Contact Centre Consultants

Contact Centres in the Cloud: The Future of CCaaS?

In today’s “customer is king” market place, customer experience has become the most important differentiator for many an organisation. This, in turn, has presented a number of challenges to these…

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Healthcare Technology

Healthcare Technology: NHS Still Reliant on Fax Machines and Pagers

Is the NHS Overly Reliant on Outdated Technology for Communications?   A recent study has shown that hospitals across the country continue to be reliant on outdated technology, with thousands…

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Telecoms Consultant

Ask a Telecoms Consultant: What are the Benefits of SIP Trunking?

Any telecoms consultant will tell you that SIP trunking in the cloud has two key benefits: simplicity and saving.   The positioning of VoIP as the modern primary telecommunications technology…

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4C Strategies Welcomes New ICT Consultant

4C Strategies Welcomes New ICT Consultant

  4C Strategies is delighted to welcome Adrian Fulford to its team of expert ICT consultants. Adrian joined the 4C Strategies team in August.     Adrian has over 30…

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Unified Communications Consultant

Gartner’s Magic Quadrant for Unified Communications 2018

July saw the release of this year’s Magic Quadrant for Unified Communications. Gartner’s Magic Quadrant is one of the most commendable lists in the unified communications space. The Quadrant consists…

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Unified Communications Consultant

The end of hardware: Is software the future of Unified Communications?

We ask our consultants, with software on the rise, does hardware still have its place in the future of the unified communications industry?   Is software taking over?   Although…

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Future Facing Learning Project

Microsoft announces partnership with UK university

Microsoft has officially announced its partnership with Teesside University following the organisation’s recent introduction of a new Future Facing Learning strategy, implemented with the help of 4C Strategies. Microsoft is describing…

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