Industry News

Contact Centres

The contact centre experience in 2020 and beyond.

The modern contact centre experience now takes an omnichannel approach and consists of a combination of non-voice and voice channels. developments are taking place and it is interesting to watch…

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computer keyboard

What should network and cloud downtime teach us?

Cloud services don’t go down, do they? But, this is the second time in as many months where Microsoft has suffered an outage which has taken downtime to over a…

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Collaboration Consultancy

2019: A unified communications year in review

As we celebrate not only the start of a new year, but the start of a new decade, it makes sense to look back on how 2019 changed the unified…

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UC Predictions for 2020

Fact-Checking 2020’s biggest UC predictions – No Jitter article

In Dave Mailer’s regular column for No Jitter, he looks at some of the biggest and boldest predictions for the unified communications industry in 2020 and discusses the viability of…

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4C Strategies work in partnership with Cardiff University on state of the art IT network

4C Strategies has assisted Cardiff University in the undertaking of a competitive procurement exercise to find an IT Service Provider to redesign and deliver a new state-of-the-art network to replace…

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Network Services 2 (RM3808) 

Using the Network Services 2 (RM3808) framework 

Following the 4C Strategies recent blog explaining the Network Services 2 (RM3808) procurement process, we are now pleased to announce that we are again using this process with one of our NHS Trust clients.     The project is in…

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Collaboration in higher education

4C Strategies to speak at UCL event

Gill Rowbotham, Principal IT Consultant at 4C Strategies will be speaking at “How Microsoft Teams is transforming intelligent communications” being held at the UCL in London on 4 December 2019.…

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Procurement management

Delivering a new straightforward option for procuring your Infrastructure requirements

What is the Network Services 2 framework? It is a Crown Commercial Services (CCS) framework which provides public sector buyers with access to networks and telecommunications services without the need…

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Unified Communications

A Consultant’s role in an ever-changing UC World – No Jitter article

In Dave Mailer’s regular column for No Jitter, he looks at a consultant’s role in an ever changing UC world. The article is below and a link to the article…

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Internet First

Delivering Internet First

NHS Digital (NHSD) was derived from one key statement made by Matt Hancock, Secretary of State for Health and Social Care. He said, “we need to take a radical new…

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