Industry News

A New Approach to the Digital Future of Higher Education

A New Approach to the Digital Future of Higher Education

The future of technology in higher education has long been a hot topic of conversation, as universities continue to encounter increasingly tech-savvy generations of students. However, just because this group…

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New Year for Unified Communications: Time to Take Stock?

A New Year for Our Unified Communications: Time to Take Stock?

Unified Communications in 2020 2020 was a pivotal year for unified communications. As a nation of workers found itself turning dining tables into desks and bedrooms into offices, organisations were…

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Artificial Intelligence Higher Education

Could Artificial Intelligence Revolutionise the University Clearing Process?

The AI Approach   On and in the days following A-level results day, universities face the struggle of sorting through a great number of clearing applications from students whose results…

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Helping the NHS choose the right infrastructure for future agile working

Helping the NHS choose the right infrastructure for future agile working

As we write this article, we have journeyed through lockdown, setting up remote and agile working solutions for the NHS to help them operate as effectively as possible over the…

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virtual meetings overshadow telephony

Virtual meetings overshadow telephony more than ever

The humble handset has held on so far, but do we still need an external telephone line in a post-COVID world? No Jitter article by Dave Mailer of 4C Strategies…

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home working

Getting the most out of flexible working technologies – How to enable your workforce!

The provision of flexible working plays an important part in making it possible to attract and retain the best possible employees. It also allows organisations to adopt and evolve to…

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Contact Centres

The contact centre experience in 2020 and beyond.

The modern contact centre experience now takes an omnichannel approach and consists of a combination of non-voice and voice channels. developments are taking place and it is interesting to watch…

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computer keyboard

What should network and cloud downtime teach us?

Cloud services don’t go down, do they? But, this is the second time in as many months where Microsoft has suffered an outage which has taken downtime to over a…

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Collaboration Consultancy

2019: A unified communications year in review

As we celebrate not only the start of a new year, but the start of a new decade, it makes sense to look back on how 2019 changed the unified…

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UC Predictions for 2020

Fact-Checking 2020’s biggest UC predictions – No Jitter article

In Dave Mailer’s regular column for No Jitter, he looks at some of the biggest and boldest predictions for the unified communications industry in 2020 and discusses the viability of…

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