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Teams, teams and more teams: The increasing competition within workplace collaboration

Teams, teams and more teams… The unified communications company Cisco recently made an announcement that it was rebranding Cisco Spark to make way for the new Cisco WebEx Teams. This particular choice of name meant that this announcement sparked instant speculation, as “Teams” had previously been the name of Microsoft’s collaboration offering, Microsoft Teams. Cisco…

Cisco’s Combining of Spark and WebEx

At the Cisco Collaboration Summit 2018, which one of 4C Strategies’ unified communications consultants was lucky enough to attend, Cisco announced that it would soon be combining the brands Spark and WebEx, in order to create a single platform for collaboration and web conferencing. The Cisco Spark platform has become Cisco WebEx Teams, and the…

Unified Communications and the Internet of Things

Combining Unified Communications with the Internet of Things The prevalence of the Internet of Things (IoT) in every aspect of day-to-day life has increased significantly over recent years and, lately, we are even seeing the marrying of IoT with Unified Communications. What is the Internet of Things? The Internet of Things refers to the interconnection…

Mobile World Congress

We Sent a Mobile Communications Consultant to Mobile World Congress Mobile World Congress (MWC) is billed as the world’s biggest phone show.  And the numbers are big.  2017 saw over 108,000 attendees and 2,300 exhibiting companies come together at the Fira Gran Via in Barcelona. Impressive stats for a city with around 32,000 hotel rooms. Where…

Analytics for Unified Communications

Unified Communications Analytics Unified communications analytics is not yet a mainstream term within the UCaaS industry, but one that is rapidly gaining momentum and is predicted to become very prominent within the coming years. The need for analytics services to support unified communications deployments has risen in the face of two competing challenges. Firstly, businesses…

The Retirement of ISDN… Reality or Hype?

The Retirement of ISDN – Introduction During a BT Group Q3 2014/15 results announcement, Gavin Patterson, BT Group CEO, stated that BT intended to migrate their voice network to Voice over Internet Protocol (VoIP). Whilst no formal dates were announced, it was intimated that BT will stop selling PSTN and ISDN services by 2020 and subsequently…

Mobile Learning in Universities: The Future of UK Education?

The Future of UK Education? Over recent years, the use of mobile devices in learning has risen significantly within UK universities. The modern-day sees a generation of young adults who have grown up surrounded by technology. They can relate to and easily use these mobile devices and many within this age group consider them essential…

Unified Communications in 2017: A Consultant’s Roundup

A Consultant’s Roundup A lot of unified communications activity has taken place in the year 2017 and, here at 4C Strategies, we believe there’s never been a more exciting time to be a unified communications consultant. Analysts are predicting that the unified communications market will triple in size in the coming years, reaching $96 billion…

Microsoft Teams Replaces Skype for Business in “Intelligent” Unified Communications

Microsoft’s “Intelligent” Unified Communications Strategy Microsoft recently announced that it plans to replace Skype for Business with Microsoft Teams. The announcement was made at Ignite, a Microsoft conference in Orlando, and comes as a result of the company’s new “intelligent communications vision” (ie. unified communications strategy). It has been anticipated since the initial launch of…

Cisco’s Acquisition of BroadSoft: A UC Consultant’s Perspective

It was announced last week that Cisco, the world’s largest networking gear manufacturer, is acquiring telecommunications software company BroadSoft. 4C Strategies is here to look at this acquisition from a unified communications consultant’s perspective and to break down exactly what the acquisition will mean for existing customers of both Cisco and BroadSoft. The story so…

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