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Industry News

Microsoft Teams Unified Communications

Has Microsoft Teams Changed the Landscape of Unified Communications?

12th March 2019

  What is MS Teams and how should it influence the development of your UC Strategy?   Microsoft Teams seems to have had a significant impact on the unified communications…

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Healthcare Technology

NHS News: Meeting the Health Secretary’s Requirement to Phase Out Pagers

5th March 2019

  Following a recent announcement that fax machines are to be phased out across the NHS, a report has now come out claiming that Health Secretary Matt Hancock intends to…

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Telephony and Communications Consultants

Ringing the Changes: How Much Does Your Phone Number Matter?

20th February 2019

In the last six years, the amount of time that Britons spend talking on a landline has halved, whilst mobile data usage has multiplied by 10.   New research by…

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NHS Fax Machine Phase-Out

Updating the NHS: Preparing for the Fax Machine Phase-Out

4th January 2019

  The NHS is banned from purchasing any more fax machines from this month and has been told by the government that it must stop using the machines entirely by…

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how important is you IT strategy?

How Important is Your IT Strategy?

2nd January 2019

Formulating Your IT Strategy As a new year begins, the time has come for organisations to begin formulating their strategy for the year ahead, with specific tactics being laid out…

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Improve patient experiences

How Can Effective Communication Technology Improve Patient Experiences?

20th December 2018

  Wi-Fi technology is now being installed in many hospital waiting rooms and GP surgeries throughout the UK, which is opening up possibilities for a variety of new tools to…

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Communication Technology Consultants

What Must Organisations Learn From the O2 Network Outage?

11th December 2018

No one will have missed O2’s data outage last week; even if you were lucky enough not to be affected, you’ll most likely have caught the day’s dramas on the…

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Cyber Security

The Importance of Cyber Security

12th November 2018

  A recent estimate by McAfee valued the damages associated with cybercrime at an incredible $400 billion, up from $250 billion just two years ago, with the costs incurred by…

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Healthcare Technology

The NHS of the Future: Dynamic Communication and Collaboration

6th November 2018

Today’s burgeoning technology industry has led the British public to expect an incredibly high level of technological advancement in every aspect of day-to-day life. In the past, the NHS has…

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Contact Centre Consultants

Contact Centres in the Cloud: The Future of CCaaS?

23rd October 2018

In today’s “customer is king” market place, customer experience has become the most important differentiator for many an organisation. This, in turn, has presented a number of challenges to these…

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