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A New Year for Our Unified Communications: Time to Take Stock?
Unified Communications in 2020 2020 was a pivotal year for unified communications. As a nation of workers found itself turning dining tables into desks and bedrooms into offices, organisations were…
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Could Artificial Intelligence Revolutionise the University Clearing Process?
The AI Approach On and in the days following A-level results day, universities face the struggle of sorting through a great number of clearing applications from students whose results…
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Helping the NHS choose the right infrastructure for future agile working
As we write this article, we have journeyed through lockdown, setting up remote and agile working solutions for the NHS to help them operate as effectively as possible over the…
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Virtual meetings overshadow telephony more than ever
The humble handset has held on so far, but do we still need an external telephone line in a post-COVID world? No Jitter article by Dave Mailer of 4C Strategies…
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Getting the most out of flexible working technologies – How to enable your workforce!
The provision of flexible working plays an important part in making it possible to attract and retain the best possible employees. It also allows organisations to adopt and evolve to…
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The contact centre experience in 2020 and beyond.
The modern contact centre experience now takes an omnichannel approach and consists of a combination of non-voice and voice channels. developments are taking place and it is interesting to watch…
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What should network and cloud downtime teach us?
Cloud services don’t go down, do they? But, this is the second time in as many months where Microsoft has suffered an outage which has taken downtime to over a…
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2019: A unified communications year in review
As we celebrate not only the start of a new year, but the start of a new decade, it makes sense to look back on how 2019 changed the unified…
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Fact-Checking 2020’s biggest UC predictions – No Jitter article
In Dave Mailer’s regular column for No Jitter, he looks at some of the biggest and boldest predictions for the unified communications industry in 2020 and discusses the viability of…
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4C Strategies work in partnership with Cardiff University on state of the art IT network
4C Strategies has assisted Cardiff University in the undertaking of a competitive procurement exercise to find an IT Service Provider to redesign and deliver a new state-of-the-art network to replace…
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