Industry News

Student Wellbeing and Covid-19 Student wellbeing is a hot topic within the higher education sphere of late, mainly as a result of the Covid-19 pandemic and its effects on learning…

Piloting and subsequent migration to a new unified communications platform will not be one-size-fits-all to increase user adoption. Running a successful pilot can be the key to ensuring user uptake…

Contact centres have historically been deployed by organisations as an on-premise service; typically in one central location with a high density of agents. For many years, the contact centre only…

UC vendors are starting to weave tools into their applications designed to help users set and communicate boundaries.   For most of us, the past two years have been unprecedented…

For some time now, Microsoft Teams has been finding its way to the centre of many businesses’ collaboration strategies as it offers a convenient central location for users to work…

For most organisations, voice communications are still an essential part of their wider unified communications strategy. Voice is how your workforce communicates with each other and can also make up…

Yesterday, at company event Facebook Connect, Mark Zuckerberg announced that Facebook is undergoing a major rebrand and will here on out be named “Meta”. “Meta” comes from the Greek word…

In 2025, Openreach will officially turn off the analogue Public Switched Telephone Network (PSTN) in favour of a fully digital network. From this point onwards, every phone line in the…

Excellent and well-managed coordination of internal and external teams can enhance projects by ultimately bringing out the best of what every party has to offer. However, managing internal and external…

Unified Communications During Covid-19   The last 18 months have been pivotal for unified communications. As a nation of workers found itself turning dining tables into desks and bedrooms into…