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Industry News

The Launch of 5G in the UK and What This Means for Business

5G is officially launching in the UK   After years of anticipation, 5G has finally been launched in the UK. BT’s EE has provided the UK with its first ever 5G network. The service is initially limited to six UK cities, including Edinburgh, Cardiff, Belfast and London.   As it stands, EE’s lowest-priced deal costs…

Artificial Intelligence in Local Government: The Argument for Chatbots

  Artificial intelligence is the technology of now. AI is a hot topic as it presents new opportunities for huge forward leaps in technological advancement. AI can learn, and we have the power to teach it. Because of this, there has been ample discussion of late regarding the potential for AI to be used across…

4C Project and Industry Round-Up

  As April draws to a close and we enter May, here’s a round-up of everything that’s going on at 4C Strategies, as well as in the wider unified communications industry.   4C Director Dave Mailer Featured on No Jitter   4C Director Dave Mailer has written another article for online industry publication No Jitter,…

Smart Meetings: It’s Time to Rethink How We Meet

  It has never been more important to facilitate meetings than it is now, with various drivers coming together in what might be considered a perfect storm.   Advancements in communications and collaboration technology have been changing the ways in which modern meetings are carried out. Today, we’re witnessing live video feeds, screen sharing, remote dial-ins,…

Avaya CS1000 to Reach End of Manufacturer Support

  Communication Server 1000 (CS1000) a server-based, fully-featured Avaya IP PBX solution. On 9th April 2018, Avaya ended the sale of new CS1000E systems, along with CS1000 Release 7.6. Release 7.6 was the final CS1000 software release.   As of 9th April 2019, Avaya will no longer support CS1000 Release 7.6.   What is Avaya’s Offering to…

Has Microsoft Teams Changed the Landscape of Unified Communications?

  What is MS Teams and how should it influence the development of your UC Strategy?   Microsoft Teams seems to have had a significant impact on the unified communications (UC) market since its release in early 2017, and Microsoft claims that Teams is the fastest growing product it has ever released (Source: Microsoft), with…

NHS News: Meeting the Health Secretary’s Requirement to Phase Out Pagers

  Following a recent announcement that fax machines are to be phased out across the NHS, a report has now come out claiming that Health Secretary Matt Hancock intends to ban pagers in the NHS in England. The pagers will need to be phased out entirely by the end of 2021, and all Trusts are…

Ringing the Changes: How Much Does Your Phone Number Matter?

In the last six years, the amount of time that Britons spend talking on a landline has halved, whilst mobile data usage has multiplied by 10.   New research by Ofcom has shown that attitudes towards traditional telephone numbers are changing. With smartphone ownership on the up, and landline use continuing to dwindle, research shows…

Updating the NHS: Preparing for the Fax Machine Phase-Out

  The NHS is banned from purchasing any more fax machines from this month and has been told by the government that it must stop using the machines entirely by 31st March 2020.   The Department of Health has stated that a move to more modern communication methods is needed in order to improve patient…

How Important is Your IT Strategy?

Formulating Your IT Strategy As a new year begins, the time has come for organisations to begin formulating their strategy for the year ahead, with specific tactics being laid out to fit into the organisation’s core goals for the year. Your IT strategy is no different to this, but the planning and implementation process behind…

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