Helping Teesside University with their Future Facing Learning (FFL) programme

The Client

Teesside University, Middlesbrough, United Kingdom

 

The Project

Teesside University’s Vision is to be a leading University with an international reputation for academic excellence that provides an outstanding student and learning experience underpinned by research, enterprise and the professions.

Future Facing Learning (FFL) programme, that includes the 1-to-1 provision of managed iPads that are pre-loaded with a device agnostic tool kit of applications, including Microsoft Teams.

 

How 4C Strategies helped

4C Strategies became involved at the planning stage of the FFL scheme and is continuing to support Teesside University as it strives to embed this as a business as usual workstream.   4C Strategies has assisted Teesside University with the following:

  • The definition of their initial requirements for potential suppliers.
  • The procurement of supplier services and devices, and selection of a supplier.
  • The introduction of the supplier into the University and the set-up of the associated support and deployment processes.
  • The deployment of devices and toolkit to staff and students.
  • The development of a training strategy and plan for students.
  • The ongoing management and development of the programme.

Requirements Definition

  • Defined the device, service and training requirements.
  • Assisted the University with the market availability and pricing of services and products.
  • Liaised with Microsoft and Apple for additional support.
  • Produced a Statement of Requirements for the FFL project.

 Procurement

  • Worked with the Procurement team to agree the appropriate procurement framework.
  • Engaged with suppliers, prior to the start of the procurement process.
  • Produced an Invitation to Tender for services, software and end user devices.
  • Facilitated the evaluation of the tender responses and the selection of a supplier.

 Service Introduction

  • Integration of the supplier resource into the University IT Service Desk and maximised the use of the Mobile Device Management system.
  • Worked with the University and Supplier to produce a Service Operations Manual to document all the associated support and deployment processes.

 Deployment of Device and Toolkit

  • Development of the on and off-site processes required to deploy iPads.
  • Project Management of the device configuration, testing and student deployment.

 Development of a Training Strategy

  • Worked with the University and Supplier to development a training strategy for students.
  • Developed the student training strategy to include a focus on student engagement.

  Programme Management (on-going)

  • Providing overall programme management for the FFL project.
  • Managing the delivery of the service and relationship with the supplier.
  • Assisted with the production of an Evaluation report for the first year of FFL.

 

Outcome and benefits

This programme continues to place Teesside University as best in class for digital learning.   The project is starting to transform learning in the classroom and provide students with easy access to the resources that they need for their studies.

Teesside University has more than 18,500 students, the majority of them studying for undergraduate degrees. As a result of the project, every first-year undergraduate on a full-time course will now receive a device and a toolkit of apps to help them learn and prepare for their future careers.

4C Strategies has assisted the University with the seamless introduction of this new initiative. 4C Strategies on-going programme management is now helping the University to embed this initiative into business as usual processes across the University.  This will help maximise the use of the toolkit and devices by all academic staff and students, allowing the University to continue leading the way in digital learning.

 

Further information

If you are seeking Advice from a Technology Enhanced Learning Consultant, 4C Strategies has a wealth of experience and extensive knowledge in the benefits of technology enhanced learning deployment within a higher education context and how best to reap these benefits. To find out how technology enhanced learning could enhance the learning and teaching experiences within your organisation, please feel free to contact 4C Strategies on 01858 438938 and we will be happy to advise you or to arrange a formal consultation. Alternatively, you can email growbotham@4c.co.uk.

 

 

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Helping Teesside University with their Future Facing Learning (FFL) programme

Teesside University’s Vision is to be a leading University with an international reputation for academic excellence that provides an outstanding student and learning experience underpinned by research, enterprise and the professions. Their Future Facing Learning (FFL) programme includes the 1-to-1 provision of managed iPads that are pre-loaded with a device agnostic tool kit of applications, including Microsoft Teams.

WHAT DO OUR CLIENTS SAY?
Ulster University
Donna O'Kane

“Dave very quickly gained a solid understanding of our requirements, some of which are unique due to history and geography in Northern Ireland. He brought an unsurpassed level of market and technical knowledge relating to unified communications and demonstrated a unique ability to balance any business or technical challenges that arose as the project progressed. Dave worked as a genuine member of our team forming strong working relationships with, and most importantly gaining the trust of, all of our stakeholders, ranging from telecommunications staff, through senior academics, to our board directors.”

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Sue Grace, Director Corporate and Customer Services

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Steve Mattern, Associate Director of IM&T

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Trevor Nelms, Director of Business Technology

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Thierry Delaitre, Head of FST Technical Services Department

"4C has played a key role in defining and delivering this important Mobile Learning project for the Faculty of Science and Technology. Their technical skills, relationship with the wider University, sector knowledge and project & change management skills have significantly contributed to the success of this project and its transition to Business As Usual"