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Industry News

An Introduction to Unified Communications

What are unified communications? Unified communications refers to the integration of all aspects of enterprise communication. It refers, not to a single product, but to a set of products that, together, provide a consistent and unified user interface. What does it include? Instant messaging Presence information – the status indicator that conveys a user’s willingness…

Mitel Strengthens Market Share With Acquisition of ShoreTel

Mitel Strengthens Market Share With Acquisition of ShoreTel Mitel has recently announced a $430 million merger agreement to acquire fellow unified communications company ShoreTel. The merger will catapult Mitel to second place in the Unified Communications as a Service (UCaaS) market and has almost doubled the company’s UCaaS revenue to $263 million. The company is…

Maintel acquires Intrinsic for £5.25 million

Maintel acquires Intrinsic for £5.25 million UK communications and network integrator Maintel has recently acquired Merseyside-based reseller Intrinsic Technologies for £5.25 million.  This is the most recent development in a trend of consolidation in the marketplace both globally and in the UK, which continues to affect many 4C Clients and the wider UK telecommunications industry.…